Effective Date: 5/11/2025

FR Solutions OOD (“we”, “us”, or “our”) is committed to protecting your personal data and your privacy. This Privacy Policy explains what personal data we collect when you use our website, how we use it, and your rights under the General Data Protection Regulation (GDPR).

1. Who We Are

FR Solutions OOD
 UIC/PIC: 207612870
Address: Sofia, Studentski District, Andrey Lyapchev Blvd. 9, Bulgaria
Email: contact@frsolutions.eu
Phone: +359 88 5303063
Managing Director: Elia Feghali

2. What Personal Data We Collect

We may collect and process the following data:

  • Name and email address (if you fill out a contact form)

  • Technical data such as your IP address, browser type, device, and pages visited (via cookies)

  • Any other information you voluntarily provide

3. Why We Collect Your Data

We process your personal data for the following reasons:

  • To respond to inquiries via our contact form or email

  • To operate and improve our website

  • To ensure security and prevent abuse

  • To comply with legal obligations

Legal basis: Our processing is based on your consent, our legitimate interest in operating the website, or fulfilling a contractual obligation.

4. Cookies and Tracking

Our website uses cookies to:

  • Ensure proper functionality

  • Analyze usage for improvements

You can accept or reject non-essential cookies using the cookie banner when you visit our site.

5. Data Sharing

We do not sell your data.
We may share your data with trusted service providers (e.g., hosting providers, analytics tools) strictly for website operation purposes.

If data is transferred outside the EU/EEA, we ensure it is protected through standard contractual clauses or other safeguards.

6. How Long We Store Your Data

We store your data only as long as necessary for the purposes stated above, or to comply with legal requirements.

7. Your Rights Under GDPR

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Object to or restrict data processing

  • Withdraw your consent at any time

  • File a complaint with a supervisory authority

To exercise these rights, contact us at contact@frsolutions.eu.

8. Data Security

We take appropriate technical and organizational measures to secure your personal data and prevent unauthorized access.

9. Changes to This Policy

We may update this Privacy Policy. Changes will be posted on this page with a revised effective date.

If you have any questions about this policy, please contact us at contact@frsolutions.eu.